Follow your order on-line

The Recipient may track his parcel by using the parcel number he receives by Email, or otherwise, by the intermediary of Customer Services.

To contact customer services
Our Internet customer service is available from Monday to Friday 09.00-12.00am and 2.00-6.00pm:
–          by telephone at this number : +
–          by Email at the following address :
–          or by post at the following address : :
Savonnerie Rampal Latour
71 Rue Felix Pyat
13300 Salon de Provence
If you contact us by Email or by post, Rampal Latour promises to reply within 2 working days (from the time we receive your post or Email).